It would have been good had we learned this lesson from Ferguson, but I don't think we did: Give the public an explanation. Give them an assurance that law enforcement can be trusted. If you don't want them to revolt, to riot, then you better take the opportunity to explain, for explanations are in order.
First, If there was a rationale for the officer doing what he did, get it out. You might not be able to say a lot, but you owe the public some information. Second, assure that justice will be served. Tell the public that if an investigation shows the officer was in the wrong, he will be prosecuted. You can say it is too early in the investigation to determine if there was fault, but if fault was there, it surely will be prosecuted.
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